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Role Overview

As a Product Manager at 1Breadcrumb, you will play a pivotal role in driving the evolution of our products, ensuring they meet the needs of our customers while aligning with our business objectives. Reporting to the Chief Product Officer, you will actively contribute to the end-to-end product development lifecycle, from ideation to launch and beyond.

Key Responsibilities

• Conduct comprehensive market and customer research to identify key opportunities and customer pain points within the construction industry.
• Analyse customer feedback and collaborate closely with internal teams to understand their needs, translating insights into actionable product requirements.
• Define and prioritise product features and improvements based on customer feedback, market trends, and business objectives.
• Collaborate closely with engineering teams to ensure the successful implementation and timely delivery of new features, maintaining a balance between innovation and execution.
• Stay informed about industry trends, competitor offerings, and emerging technologies to inform product strategy and maintain our competitive edge.
• Contribute to the partnership strategy, identifying and fostering strategic alliances that enhance our product offerings and market presence.
• Work closely with product marketing, customer success, and sales teams to develop go-to-market strategies that drive product adoption and revenue growth.
• Contribute to global expansion efforts, identifying opportunities for growth in new regions and collaborating with cross-functional teams to execute expansion strategies effectively.

Requirements

• Proven experience as a Product Manager in the B2B SaaS industry, with a track record of successfully launching and iterating products.
• Excellent communication and collaboration skills, with the ability to effectively interface with cross-functional teams and stakeholders.
• Experienced in collaborating with customers and stakeholders, locally and internationally.
• Results-driven mindset with a focus on delivering impactful outcomes that build customer satisfaction and business growth.
• Experience in the construction industry or related field is highly desirable.
• Strong analytical skills with the ability to translate data and insights into actionable product strategies.
• Adaptability and resilience in a fast-paced, dynamic startup environment.
• Bachelor's degree in a relevant field; MBA or advanced degree preferred.
• Hybrid working arrangement based in Cremorne, Victoria, Australia.

Our Values

• We’re “Go-Getters”:  We put on our boots and get our hands dirty
• We empower people:  Empowered individuals create an empowered team
• We build strong relationships:  That's the foundation of our industry 

Join Our Team

If you are a strategic and forward-thinking professional passionate about driving business growth and product success, we want to hear from you! Join us on our journey to shape the future of our company.

Role Overview

We are seeking a highly skilled Senior Full-Stack Developer to join our dynamic team. As a Senior Full-Stack Developer, you will play a crucial role in the design, development, and implementation of our web and mobile applications.

You will work closely with our cross-functional team to create intuitive and responsive user interfaces that delight our customers. The ideal candidate will have a strong background in full-stack development, ideally with expertise in Flutter, Angular, and .Net technologies.

Key Responsibilities

• Lead the full-stack development efforts, from conceptualization to deployment, ensuring high-quality and timely delivery of features and enhancements.
• Collaborate with product managers and designers to translate user requirements and design mockups into functional, responsive, and visually appealing interfaces.
• Write clean, efficient, and maintainable code, following best practices and coding standards.
• Conduct code reviews and provide constructive feedback to other team members to ensure code quality and consistency.
• Optimise application performance for maximum speed and scalability.
• Stay up-to-date with the latest trends and advancements in full-stack development technologies, tools, and methodologies.

Requirements

• Bachelor's degree in Computer Science, Engineering, or related field.
• Proven experience as a full-stack developer, with a minimum of 5 years of experience.

• Strong proficiency in Flutter, Angular, and .Net technologies.
• Experience with responsive design principles and mobile-first development.
• Solid understanding of web technologies such as HTML5, CSS3, JavaScript, and TypeScript.
• Experience with RESTful APIs and asynchronous programming.
• Familiarity with version control systems such as Git.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Nice to Have

• Experience with Azure.
• Knowledge of CI/CD pipelines and automated testing frameworks.
• Understanding of software architecture and design patterns.
• Prior experience in the construction or SaaS industry.

Join Our Team

Join us in reshaping the future of construction technology! If you're passionate about leveraging your skills to make a meaningful impact, we want to hear from you. Apply now with your resume and portfolio showcasing your previous work.

Overview

1Breadcrumb is a rapidly growing construction tech start-up with an award-winning platform aiming to empower construction site workers. Founded in Melbourne in April 2020, the platform is used in 4 countries and has become the default safety solution in the Australian mid-market. Off the back of this success, we’re expanding the team and looking for our next ambitious individual.

We are seeking a highly motivated and results-driven Renewals Manager to join our Customer Success (CS) team. This pivotal role will focus on managing renewals and driving account growth. As well as coaching and supporting the team in renewing customers. The ideal candidate will be passionate about customer success, adept at building strong relationships, and skilled in driving customer retention and growth.

Key Responsibilities

• Manage Renewals: Own and manage the end-to-end renewal process for a large percentage of our customer base, ensuring timely and successful contract renewals.
• Reduce Churn: Develop and execute strategies to reduce churn and improve customer retention, working closely with the CS team to identify at-risk accounts and implement proactive measures.
• Customer Relationship Management: Build and maintain strong relationships with key customer stakeholders to understand their business needs, challenges, and goals.
• Data Analysis and Reporting: Utilise data and analytics to track renewal performance, identify trends, and make informed recommendations for improvement.
• Team Support: Provide guidance, training, and support to the CS team in managing renewals, fostering a culture of excellence and continuous improvement.
• Cross-Functional Collaboration: Work closely with Sales, Product, and Support teams to ensure a seamless customer experience and address any issues that may impact renewals. 
• Upsell and Cross-sell: Identify opportunities to expand and grow existing accounts through upselling and cross-selling
• Customer Feedback Loop: Act as the voice of the customer, providing insights and feedback to internal teams to drive continuous product and service improvements.

About You

• Experience: 2+ years of experience in renewals management, account management, or customer success within a SaaS environment, preferably in a B2B environment.
• Track Record: Proven track record of successfully managing renewals, reducing churn and growing customer accounts.
• Customer Focus: Strong negotiation, and relationship-building skills. Ability to handle complex customer situations and deliver exceptional customer service.
• Leadership: Demonstrated ability to coach and mentor team members, fostering a collaborative and high-performance culture.
• Analytical: Proficient in using CRM software and data analytics software to translate data into actionable insights and strategies.
• Problem-Solving: Strong problem-solving skills with a proactive and strategic mindset.
• Communication: Excellent verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels.
• Education: Bachelor’s degree in Business, Marketing, or a related field is a plus.
• Industry Knowledge: Understanding of the construction industry and its unique challenges is a plus.

What We Offer

• Competitive Salary: Attractive compensation package with team-based incentives.
• Employee Stock Ownership Plan (ESOP): Providing you with a chance to own a part of the company and share in our success.
• Career Growth: Be part of a rapidly growing startup with opportunities for career advancement.
• Dynamic Environment: Work in a fast-paced, collaborative, and innovative environment.
• Impact: Make a significant impact on the company's growth and success.

How to Apply

If you are passionate about customer success and excited about joining a startup that is entering its next phase of growth, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience.

1Breadcrumb is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.